Powerboat & RIB Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits www.powerboatandrib.com and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
‘Account’ = means an account required to access and/or use certain areas and features of our Site;
‘Cookie’ = means a small text file placed on your computer or device by our Site when you visit certain parts of our Site and/or when you use certain features of our Site. Details of the Cookies used by our Site are set out in Part 14, below; and
‘Cookie Law’ = means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003
Information About Us
This website is owned and operated by Powerboat and RIB Ltd, a limited company registered in England under company number 03062263.
Registered & Trading address address: Hunter’s Lodge, Dulford, Cullompton, Devon EX15 2DY
VAT number: GB 651 2907 45
Data Protection Officer: Michaela Montgomery-Swan
Email address: firstname.lastname@example.org
Tel: 01884 266100
What Does This Policy Cover?
What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
What are my rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
The right to access the personal data we hold about you. Part 13 will tell you how to do this.
The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
The right to be forgotten, ie: the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 15 to find out more.
The right to restrict (ie: prevent) the processing of your personal data.
The right to object to us using your personal data for a particular purpose or purposes.
The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided at the end of this policy.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would, however, request the opportunity to respond to your concerns before you contact the ICO, so please do contact us in the first instance using the details at the end of this policy.
What data do we collect about you?
Information you give to us
From our site we sell subscriptions to Powerboat & RIB magazine, along with single issues and back issues, and from time to time other items. In order to process your orders and requests, it is necessary to collect essential information from you. This includes, but is not limited to: your name, mailing address, telephone numbers and your email address. For gift subscriptions, we will collect information about the donor and recipient, in order to process the order.
Your orders are process through the third party secure payment processor, PayPal, who have their own Privacy & Cookie Policies.
Other Information we collect
In order to compile statistics relating to the use of our website, we use third party Statistics software and providers, including Google Analytics. Depending upon your use of our Site, we may collect some or all of the following additional personal and non-personal data (please also see Part 14): Information about your preferences and interests; IP address (for geo-location information); Web browser type and version; Operating system; A list of URLs starting with a referring site; your activity on our site, and the site you exit to; adverts you may click on. This data is purely for analytical purposes to provide statistics for our website use, and feedback for our advertisers.
Information we keep
We will retain the information noted above in order to manage subscription accounts, including name, address, email address and telephone number. Added to this data will be the date of order, subscriber assigned reference, company (if relevent), the current subscription issues purchased, subscription rate paid, the original issue ever subscribed to, the payment type, and any notes relevant to the subscription. (Example: Issue X lost in post, resent & date).
If purchased via PayPal, the PayPal website retains information about the order. Powerboat & RIB does not see your payment information when paid via PayPal (other than your registered PayPal email address) or GoCardless direct debit provider. These third party payment providers keep your payment information, we have no control over their use of your data and we recommend you read their respective Privacy Policies. If purchased directly with our office via telephone, your credit card details will be taken in order to process your order via a credit card terminal. Once processed, the card details will then be destroyed and are not retained by Powerboat & RIB Ltd. If purchased directly with our office via a magazine coupon, your credit card details supplied will be used to process your order via a credit card terminal. Once processed, the card details will then be destroyed and are not retained by Powerboat & RIB Ltd.
How Do You Use My Personal Data?
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data will be used for the following purposes:
- Providing and managing your Account;
- Managing your subscription Supplying our products or services to you. Your personal details are required in order for us to enter into a contract with you. Once you have ordered a subscription from us, we are contractually bound to service that subscription. Without your personal information, it would not be possible to fulfil that contract.
- Fulfillment of an order If you purchase an item from our shop, we are contractually required to supply that item. Your personal details are required in order to fulfil that order.
- Communicating with you. From time to time during your subscription, we may need to contact you via phone, email or post. This may include responding to emails or calls from you, and contacting you to advise you of your subscription being due for renewal.
- Newsletter Supplying you with information by email that you have opted-in to (you may unsubscribe or opt-out at any time by on any email received)
- Analysing your use of our Site and gathering feedback to enable us to continually improve our Site and your user experience. To compile statistical data on user activity on our Site. (See above ‘Other information we collect).
- Website User Account – In order to comment on posts and articles on our Site, you may be required to open a user account. The minimum information required to do so is your email address, but a user may enter additional information at his own discretion. This information is not used by Powerboat & RIB for any other purpose.
- Lawful marketing – With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone or post with information, news, and offers on our products or services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
Third Parties including Facebook and Twitter may use third-party Cookies to allow you to share or comment on posts for social media use, or to facilitate the website including a Twitter stream, which you may click on to read tweets. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.
How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
- Subscriber details will be retained for 12 months after the expiry of the subscription. During this time we will provide opportunities for the subscriber to renew their lapsed subscription under the legal basis of our Legitimate Interests with the interest of the subscriber taken into consideration who may wish to renew. After 12 months, it will be considered the subscriber has demonstrated no wish to renew and all data held for that subscriber will be deleted.
- Back Issue/Single issue orders details will be retained for 6 months after the fulfilment of the order. During this time we will provide opportunities for the customer to subscribe under the legal basis of our Legitimate Interests with the interest of the customer taken into consideration who has already demonstrated an interest in the product and may wish to subscribe. After 6 months, it will be considered the customer has demonstrated no wish to subscribe and all data held for that customer will be deleted.
How and Where Do You Store or Transfer My Personal Data?
We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.
Your data shared with Pagesuite includes your name, address and email address.
Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, other than the following exceptions:
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
Subscriber data: other than our mailing house for posting of your magazines purchased, and with Pagesuite, our provider for online digital editions, in order to set up subscribers free online digital edition account.
Your data shared with our mailing house includes name and address, and reference number. This is shared via a secure link.
Your data shared with Pagesuite includes your name, address and email address.
How Can I Control My Personal Data?
You can ask us at any time to delete your personal data, but please note if you are a current subscriber, deletion of your data will render it impossible to supply your magazines. If you are a lapsed subscriber, we will delete your data immediately on receipt of your request. If you have opted-in to a newsletter, you can unsubscribe at any time by clicking the unsubscribe link at the bottom of the email.
Can I Withhold Information?
How Can I Access My Personal Data?
If you want to know what personal data we hold about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and postal address shown in Part 15.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within one month of receiving it.
All Cookies used by and on our Site are used in accordance with current Cookie Law.
Our site uses analytics services provided by Google Analytics and Advanced Ads. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our Site is used. This, in turn, enables us to improve our Site and the products or services offered through it.
Some of the cookies used by Google Analytics on our site include:
__utmz records whether the visitor came from a search engine (and if so, the search keyword used), a link, or from no previous page (e.g. a bookmark).
__utma stores the amount of visits (for each visitor), the time of the first visit, the previous visit, and the current visit
__utmb and __utmc are used to check approximately how fast people leave: when a visit starts, and approximately ends (c expires quickly).
You may, if you wish, block the placing of Cookies; however certain features of our Site may not function fully or as intended.
In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
How to contact us
Here at Powerboat & RIB Ltd we are very concerned to care properly for your personal data and its security. If you have any concerns or wish to contact us about anything to do with your personal data and data protection, including to make a subject access request ( a request for a copy of the data we hold about you), please use the following details.
For attention of: Michaela Montgomery-Swan
Email address: email@example.com
Telephone number: 01884 266100
Postal Address: The Old Coach House, Hunter’s Lodge, Dulford, Cullompton, Devon EX15 2DY.
Subject access requests must be made by post as well as email to ensure safe receipt.
Powerboat & RIB use an internet phone system and as such all telephone calls are automatically recorded and may be used for training or reference purposes.
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.